This page is baseline groundwork, not a finished policy. It has been drafted from Detour Logistics Solutions's known business facts and general South African legal requirements, but it has not been reviewed or approved by Detour Logistics Solutions, and it has not been checked by a qualified South African legal practitioner. It is not legal advice. Do not rely on it as final until that review is complete.
Acceptance of these terms
By accessing or using this website you agree to these terms. If you do not agree, please do not use the site.
Permitted use
You may use this website for lawful purposes relating to enquiring about or using our logistics services. You may not attempt to gain unauthorised access to the site or any connected system, interfere with its operation, or use automated means to extract content at scale without our written permission.
Information on this site
Content on this website is provided for general information about our services. It does not constitute an offer, a quotation, or a binding commitment. Service scope, rates and service levels are agreed in writing on a case-by-case basis.
Our details
This website is operated by Detour Logistics Solutions, head office Unit 2, Block C, Freeway Park, 24 Pomona Road, Pomona, South Africa. You can reach us at sales@d-l-s.co.za or +27 11 972 1760.
Intellectual property
The Detour Logistics Solutions name, logo, site design, text and imagery are owned by or licensed to Detour Logistics Solutions and may not be reproduced without permission. Retailer names are shown to describe the receiving environments DLS delivers into. They do not indicate endorsement, sponsorship or any commercial relationship between those retailers and DLS.
Electronic transactions
This website is informational and does not process orders, payments or online bookings: it does not conclude an "electronic transaction" with you in the sense used by Chapter VII of the Electronic Communications and Transactions Act, 2002 (ECTA). The detailed pre-transaction disclosures that ECTA requires for online transactions are accordingly not triggered by this site as it currently operates. If online quoting or booking is added in future, this section and the site's compliance with that part of ECTA will need to be revisited.
External links and client systems
This website links to an external client login and shipment tracking system operated on our behalf, and may link to other third-party sites. Those systems are governed by their own terms and privacy practices (not by this notice), and we are not responsible for their content, availability or privacy practices.
Consumer Protection Act
The Consumer Protection Act, 2008 (CPA) primarily applies to transactions with consumers as that Act defines the term. Detour Logistics Solutions's logistics services are provided on a business-to-business basis under separately agreed service agreements, which are not governed by these website terms. Where the CPA does apply to a particular relationship, nothing in these terms is intended to limit any right that cannot lawfully be excluded or limited under the CPA.
Limitation of liability
To the extent permitted by law, Detour Logistics Solutions is not liable for any loss or damage arising from your use of, or inability to use, this website or any information on it.
These website terms do not vary, limit or override the terms of any signed service agreement, rate agreement or other contract between Detour Logistics Solutions and a client: that agreement governs the commercial relationship, including any liability or insurance position, if the two conflict.
Governing law
These terms are governed by the laws of the Republic of South Africa, and the South African courts have jurisdiction over any dispute arising from them.
Changes to these terms
We may update these terms from time to time. The version published on this page is the version that applies.
Contact
Questions about these terms can be sent to sales@d-l-s.co.za or +27 11 972 1760.